AI Support Agent for E-Commerce

Ad spend brought them in.
Silence lost them.

ART3RY is an assistant you call or text in plain language. It's connected to your email and calendar, so it can answer the customer, draft the refund, and tee up the restock reminder, and it waits for your one-word yes before anything sends or charges.

For a store the search is usually “AI customer service agent” rather than receptionist: nobody is answering a phone. Same engine, different surface: it works the inbox, the where-is-my-order questions, and the carts that stalled at checkout.

Get your assistant → See it running a real business

What an AI support agent handles for a store

No app to learn. You just talk.

1

Tell it what you want handled

Packing orders? Just say "answer the support emails: track the late ones and apologize, send the rest the usual shipping window." No dashboard to dig through. It already has your inbox.

2

It drafts replies and refunds, then shows you

ART3RY writes the customer responses, lines up the refund or replacement, and flags anything odd. Every reply, refund, or charge comes back to your phone first as a preview.

3

Approve in one word

Say yes and it goes. Don't, and nothing moves. Customers get fast answers and you never issue a refund or send a reply you didn't sign off on.

A launch week with the inbox covered

Customer support

The pile of "where's my order?" emails

"Clear the support inbox: check tracking and reply to each one with where their package is."
  • Reads each inquiry and drafts a specific, calm reply per customer
  • Groups the ones that need a real decision so you're not buried
  • Holds every send until your yes, so customers get answered fast and on-brand, not auto-generated nonsense
Refunds

The refund request you keep putting off

"Refund the damaged-item order and tell them we're sorry and shipping a replacement."
  • Drafts the apology and the replacement note in your voice
  • Shows you the exact refund amount and message before anything happens
  • Any charge or refund waits for your one-word yes, so a mistake can't go out on its own
Operations

The restock you only remember when it's too late

"Remind me Friday to reorder the bestsellers and draft the email to my supplier."
  • Puts the reminder on your calendar and drafts the supplier email
  • Shows you the draft so you can tweak quantities before it sends
  • Sends to the supplier only after your yes, so restocks stop slipping through the cracks

Powerful, because it's safe

Powerful because it's safe: every customer reply, refund, or charge waits for your one-word yes on your own phone before it goes out.

Not a demo. ART3RY runs a real California field-services company, a real one-person company.

AI customer service for e-commerce: your questions

Can it issue a refund or reply to a customer by itself?
No. ART3RY drafts the refund or reply and shows it on your phone first. It only sends or refunds after your one-word yes. Nothing fires on its own.
Do I have to connect it to my store platform?
It works through your email and calendar, which is where most of your customer and supplier conversations already live. You talk to it in plain language by call or text.
Is this actually running a real business?
Yes. ART3RY runs a real one-person California field-services company, handling its back-office work, the same way it would handle your store's.
How do I start?
Start on the get started page: talk to the assistant out loud and hear it take a customer question, or write out what's slipping in one short form. Free either way, and we'll decide exactly where the YES step sits for your store. Jesse reads every one himself and replies within one business day.

Part of the Growth for Your Trade playbook · all playbooks →

Hand off the work behind the work.

Tell me what's eating your day. I'll wire your assistant to it.

Get your assistant →

Not ready? Get the free diagnostic  ยท  Read how it works in a store